FREQUENTLY ASKED QUESTION

Do you have any questions about the invitation designs, the ordering procedure, production, shipping or delivery times?
This is the place to find the answers.

FREQUENTLY ASKED QUESTION

You didn’t find the answer to your question? Then contact us. We’ll be happy to assist you.

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How long does delivery take?

For orders of fewer than 500 units using an existing invitation design, delivery will take a maximum 20 working days from the time we receive payment.

If you would like us to produce a custom design, we will contact you with regard to the graphic implementation, develop your pop-up cube, and will produce your order within a maximum of 20 working days from the time we receive payment. The design and approval process beforehand can be completed within around 10 working days.

Is there are minimum order quantity?

The minimum order quantity per order placed with I Qube You is 30 pop-up cubes. The larger the quantity ordered, the lower the unit price.

There is no maximum order quantity. Prices are calculated individually for orders of 2,000 units and over.

How do I design my I Qube You?

You have 3 options to design your Pop-up cube.

1. Free design Template:
Unfortunately at the moment we only provide personalisation forms in German. In order to request a free design template in English, choose your free design template on the pop-up cube page and hit the “Product inquiry” button which will take you to the contact form. Feel free to call us to discuss your design via phone as well.

2. Custom Design:
If you ask us for a custom design, we will be happy to advise you about your options and styles for your personal I Qube You sets. As an experience Branding & Design agency we will create a creative and innovative project for your special occasion. Custom design starts from € 750 net (calculated on a time and materials basis). Send us your Design ideas via custom design form or contact us directly.

3. Your Design
If would like to design pop-up cube, envelope and the sticker yourself, you can do so as well. We will send you some INDD templates to make it easier for your designers to complete the tasks. Be aware that if you choose to create the design yourself, we will take no responsibility for the final look of your invitation / direct mail campaign.

What payment methods are accepted?

At the moment, we only accept payments by bank transfer. Information about payments will be shown on your order confirmation.

How much does I Qube You cost?

All prices per unit, envelope personalisation options, delivery costs and design costs are listed in Prices menu. Feel free to contact us in case of any further questions.